Elena Trottier brings five years of EMS experience to her role managing documentation and approvals through the Platinum Planner platform. A dedicated AEMT currently advancing toward paramedic certification, she ensures compliance and accuracy in clinical records for Portland Fire Department, where she has served for several years after beginning her career in Massachusetts.Elena’s key responsibilities involve utilizing Platinum Planner’s tools to streamline compliance processes. She verifies skill completions, tracks clinical hours, and maintains accreditation-ready documentation, bridging frontline EMS challenges with administrative precision. This ensures seamless coordination between field providers and program requirements. Additionally, she guides students and preceptors in navigating Platinum Planner’s features, from shift logging to skill validation, while adhering to accrediting standards.Motivated by the physical and mental rigor of emergency services, Elena values the platform’s role in preparing competent responders. Outside work, she balances her demanding role with adventures alongside her husband, Eric and amazing stepson.